Genips Men’s Cotton Relaxed Fit Trouser

At Genips, we want you to be completely satisfied with your purchase. If, for any reason, you are not satisfied with the Products you have received, we offer a 3-day easy return policy. Please read the following guidelines and instructions to ensure a smooth return process: Eligibility for Returns
1.1 Timeframe: You have 3 days from the date of delivery to initiate a return. After this period, we may not be able to accept your return.
1.2 Condition: To be eligible for a return, the Products must be unused, unwashed, and in their original condition with all tags and packaging intact. We reserve the right to reject returns that do not meet these criteria.
Return Process
2.1 Initiation: To initiate a return, please contact our customer support team at support@genipsclothing.com or +91 93270 28891. Provide your order details and the reason for the return. Our team will guide you through the return process.
2.2 Packaging: Please ensure that the Products are securely packaged to prevent any damage during return transit. We recommend using the original packaging whenever possible.
2.3 Return Shipping: You will be responsible for the cost of return shipping unless the return is due to a mistake on our part, such as a defective or incorrect item. We recommend using a trackable shipping method to ensure the safe arrival of your return.
Return Confirmation and Refunds
3.1 Inspection: Once we receive the returned Products, our team will inspect them to ensure they meet the return eligibility criteria mentioned in Section 1. If the Products are approved, we will proceed with the refund process.
3.2 Refunds: Refunds will be issued to the original payment method used for the purchase. Please note that shipping fees, if applicable, are non-refundable.
3.3 Processing Time: It may take up to 7 for the refund to be processed and reflected in your account. The processing time may vary depending on your payment provider.
Exchanges
We currently do not offer direct exchanges. If you wish to exchange a Product for a different size, color, or style, please follow the return process outlined above and place a new order for the desired item on our website.
Contact Us
If you have any questions or need further assistance regarding returns, please contact our customer support team at +91 93270 28891 We are here to help you.
Note: This Return Policy applies to online purchases made through our website, www.genipsclothing.com. For purchases made through third-party retailers, please refer to their respective return policies.